Never Miss a New Patient Lead Again

Practice Leads makes sure you never miss another potential new patient by automating the new patient journey from first contact to booked appointment.

Welcome to Practice Leads, your ultimate solution for capturing and converting new patient leads effortlessly. Our platform ensures you never miss out on potential new patients by automating the entire patient journey—from the first point of contact to the booked appointment. With Practice Leads, streamline your operations, enhance patient engagement, and grow your practice seamlessly.

Are You Using Your Email Inbox to Manage New Patient Leads?

gmail

If your front desk is relying on email to handle new patient inquiries, you could be losing valuable opportunities. Here’s why:

  • Emails get buried in spam and clutter, making it easy to miss new patient leads.
  • No tracking or visibility—you can’t see if or when a lead was opened.
  • Delays in response time can lead to lost patients who go elsewhere.
  • No automated follow-ups, making it easy for leads to be overlooked.
  • Lack of accountability—no way to track whether staff followed up.
  • Multiple team members checking email can cause confusion or duplicate responses.
  • No integration with your PMS, making lead management inefficient.
  • Limited insights—no reporting on how many leads convert into actual patients.
  • Missed revenue opportunities from lost or delayed responses.

Practice Leads Solves This Problem And Transforms Your Lead Management 

Managing new patient leads through email can be inefficient and unreliable. Practice Leads streamlines the process with automation, real-time tracking, and seamless PMS integration to ensure every lead is properly handled and converted into a scheduled appointment.

  • Automated lead tracking ensures no inquiry is missed or overlooked.
  • Instant notifications alert your team the moment a new lead comes in.
  • Automated follow-ups keep leads engaged and increase conversion rates.
  • Call, text, and email options let you reach patients the way they prefer.
  • Integration with your PMS streamlines the process of scheduling new patients.
  • Real-time status updates show exactly where each lead is in the process.
  • Accountability tracking helps ensure every lead gets a timely follow-up by your team.
  • Lead reports and insights give you data on conversions and missed opportunities.
  • Dedicated dashboard keeps all leads organized in one easy-to-manage place.
  • Increased efficiency allows your front desk to focus on booked patients, not chasing leads.
practice leads dashboard
practice leads dashboard

Managing new patient leads through email can be inefficient and unreliable. Practice Leads streamlines the process with automation, real-time tracking, and seamless PMS integration to ensure every lead is properly handled and converted into a scheduled appointment.

  • Automated lead tracking ensures no inquiry is missed or overlooked.
  • Instant notifications alert your team the moment a new lead comes in.
  • Automated follow-ups keep leads engaged and increase conversion rates.
  • Call, text, and email options let you reach patients the way they prefer.
  • Integration with your PMS streamlines the process of scheduling new patients.
  • Real-time status updates show exactly where each lead is in the process.
  • Accountability tracking helps ensure every lead gets a timely follow-up by your team.
  • Lead reports and insights give you data on conversions and missed opportunities.
  • Dedicated dashboard keeps all leads organized in one easy-to-manage place.
  • Increased efficiency allows your front desk to focus on booked patients, not chasing leads.

Why Your Existing Process Doesn’t Work For New Patient Leads

PMS software

Many popular add-on software solutions are effective only after you’ve scheduled the new patient lead into your practice management software.

Practice Leads changes the game by managing leads before they reach your PMS, bridging the gap between initial contact and appointment scheduling to ensure no potential patient falls through the cracks.

Case Study

Dr. Baqai – Detroit Dentures and Implants

From Missed Leads to Scalable Growth with PracticeLeads

Challenge:

Dr. Baqai was investing heavily in online marketing, but all new patient leads were being sent to the front desk email inbox. With no visibility or tracking in place, he had no idea if leads were being followed up on—or contacted at all. This made it difficult to measure ROI or confidently scale ad spend.

Solution:

After implementing PracticeLeads, all leads were automatically centralized and tracked in one platform. The  automations ensured timely follow-ups, and the front desk no longer had to chase down inquiries manually. With the system handling volume efficiently, Dr. Baqai was able to scale up lead generation without overwhelming his staff.

Results:

✅ Clear visibility into lead follow-up and conversions

✅ Maximized ROI on ad spend

✅ Confidently increased monthly ad budget

✅ Front desk now manages high lead volume with ease

Dr. Bazzi – Women’s Healthcare & Beyond

From a Slow Start to 60+ New Patients in Just One Month

Challenge:

As a new practice, Dr. Bazzi was struggling to attract a steady flow of patients.  She had been using Zocdoc, but it was expensive and delivered limited results—generating fewer than 10 new patients per month, with little control over lead quality or follow-up.

Solution:

Dr. Bazzi partnered with PracticeLeads and launched a targeted Google Ads campaign. With PracticeLeads in place, every lead was tracked, followed up with automatically, and communicated with through 2-way text messaging. Missed calls were also captured and responded to quickly, ensuring no opportunity was lost.

Results:

✅ Over 60 new patients in a single month

✅ Lower cost per acquisition compared to Zocdoc

✅ Improved patient communication with 2-way texting

✅ Missed calls automatically followed up, increasing conversions

✅ Full visibility into lead status and front desk performance

Seamless Automation with Integration

Automatically Sync Booked Appointments with Practice Leads

With Practice Leads, efficiency is built-in. Our software ensures that every new patient lead who books an appointment in your practice management software is automatically updated in your Practice Leads dashboard. This seamless integration saves your front desk team time and automatically ends all follow-up automations.  

opendental
dentrix
eaglesoft
modmed